April 30 and May 1, 2018
10am - 5pm Central Time each day
Cost: Member $100**
Non-Member $150
**Annual dues must be paid by March 31, 2018 to be considered for member pricing.
This 2 day webinar is designed to teach the codes and provide all of the necessary tools to successfully pass the Code Specialist certification by ICC. By passing this exam along with your Permit Technician certification, you will become a Permit Specialist.
Listed below is an outline of the webinar:
Customer Service and Communication Soft Skills
-Demonstrate skills including, but not limited to, decision making, problem solving, professionalism integrity, honesty, and time management
-Communication
*Demonstrate effective communications
Financial Management Cost and Revenue Control
-Implement financial audits to ensure ongoing compliance with budgetary restrictions. Verify revenue generation and expenditures are consistent with budget projections and policies.
Personnel Management Time-management Efficiency
-Administer policies and goals for department personnel in time management and work flow efficiency.
Records Management Personnel Records
-Manage and administer procedures for generation and maintenance of all necessary employment records for all departmental personnel records, specifying which records are public information, and which records are not public information.
Code Enforcement Records
-Manage and administer policies for public access to departmental code enforcement records
Here are the books that are used in this webinar and for the exam:• 2015 International Building Code
• 2015 International Fire Code
• 2012 Building Department Administration
• 2015 International Property Maintenance Code
• Human Resources Management for Public and Non-Profit Organizations: A Strategic Approach, 4th edition
• 2002 Legal Aspects of Code Administration
• A Budgeting Guide for Local Government, 3rd edition
• Inspector Skills
NOTE: It is not mandatory to have all of the books for the webinar, but it will be mandatory to have them all to take the exam.
