Featured Speaker:


Chad Sorenson
President and founder of Adaptive HR Solutions, LLC
 

It happens.  There is an incident at your office and an employee files a complaint about another employee.  What you do next will have an impact on the outcome of the complaint, and if done wrong, can have a disastrous impact on your organization.

This training will identify the steps necessary to ensure your internal investigation is conducted fairly, impartially and as professionally as possible. In addition, retaliation claims are consistently among the greatest number of EEOC charges filed each year.  We will identify the steps necessary to reduce the possibility of this type of claim.
 

Specific objectives accomplished in this session will include:

•             How to prepare for an investigation before one must be started
•             Keys to staying impartial during the investigation
•             When to bring in someone from outside to conduct the investigation
•             Step by step process from the time of a complaint to the final resolution of the issue
•             Best practices for training your supervisors to avoid a retaliation claim
•             What to include in a final report
•             What to tell the complaining employee after the investigation

 

Over 15 years of diverse business and human resource experience. At Adaptive HR Solutions, we focus on Leadership Development, Management Training, Performance Management and Employer Compliance and have worked with companies ranging in size from 5 to 5,000 employees in industries such as consumer finance, manufacturing, construction support, healthcare, and professional services consulting. I am also the President Elect for the HR Florida State Council, representing over 15,000 HR Professionals across the state. I was the President of the Society for Human Resource Management's Jacksonville Chapter in 2015 and 2016.

Throughout my career I have dealt with numerous HR situations ranging from day to day employee relations to sexual harassment charges; and a complete HR department start up for rapidly a growing company to downsizing and layoffs.

I am a graduate of Morningside College in Sioux City, Iowa. I am certified as a Senior Professional in Human Resources (SPHR) from the HR Certification Institute (HRCI), as well as a SHRM - Senior Certified Professional (SHRM-SCP).

Specialties: Human Resource Management
• Leadership Development
• Management Training
• Performance Management
• Policy and Procedure Development
• Employee Relations
• Employee Communications
• HR Compliance and Audits
• Operations Management
• Training and Development
• Professional-level Staffing
• Public Relations